Sun Technologies® superior global Remote Helpdesk, Remote Infrastructure Monitoring, and Remote Infrastructure Management (RIM) services offers a low cost country advantage. These services are executed via phone and Internet (IM, chat, remote login, etc.) to deliver quick-fix solutions to end-users.
Sun Technologies® provides high quality RIM staff round-the-clock monitoring and resolving end-user problems. Where appropriate onsite technical support will be scheduled.
Sun Technologies® services supports a multi-vendor, multi-platform environment:
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PCs, laptops, peripherals |
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Server hardware |
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Network and security devices |
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Storage appliances |
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Mail servers |
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Web servers |
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Application servers |
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Databases |
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24x7 Internet vulnerability and security attacks |
Sun Technologies® offers:
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High quality certified team of network, system, process and security professionals |
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An excellent RIM delivery model and process |
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Cutting-edge RIM software and hardware |
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