MS SQL DBA Support for the Nation’s Premier Omni Channel Retailers in USA

Business Objective

The client was looking for strategic partner to ensure active monitoring and system availability nationwide.


Customer's Challenges

  • Sales processing demands nonstop system availability. Each second of unexpected downtime results in lost revenue
  • To ensure continuous system uptime for all stores
  • To install and support new infrastructure monitoring technology, plus hiring and training additional personnel to manage the environment

Our Solution

  • Administering, maintaining and supporting databases on production environment
  • Developed highly effective maintenance plans, load balancing and disaster recovery strategies (Failover Clustering, Database Mirroring, Log Shipping and Replication) for our clients to support critical databases
  • Supporting the customer’s in- store database systems on a 24x7 basis

Customer Benefits

  • Integration of Different Functions like Inventory, Warehouse management, Distribution, and Order Processing
  • Security and well defined Backup and Restoration Processes
  • Improve uptime for all stores
  • 24/7*365 Database administration services ensure in-store system availability and continuous operations