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Gartner® Hype Cycle™ for Monitoring, Observability and Cloud Operations, 2021

The rapid digital transformation experienced in the last year has raised senior leader awareness of the importance of digital channels’ performance. This Hype Cycle helps infrastructure and operations leaders manage, plan and deliver to the requirements of their businesses.

This year witnesses a significant number of new profiles for the Hype Cycle. It is reflective of the increasing innovation and investment in the areas of monitoring and observability. New profiles for 2021 include:
  • Digital Platform Conductor Tools
  • OpenTelemetry
  • eBFP (extended Berkeley Packet Filter)
  • AI-Log Monitoring
  • Network Observability
  • Digital Employee Experience (DEX)
  • Native Cloud Monitoring
  • Distributed Tracing
  • Service Mesh

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  • The relative maturity of the tools, technologies, and frameworks in the market
  • How to set implementation expectations?
  • Recommendations on IT monitoring, observability, and cloud operations practices, tools, and technologies, along with their visibility and market adoption

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