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Job Details

Job Title
: Administrative Intake Specialist
Required Skills
: Administrative, Civil Rights Law, Federal Civil Rights Laws, Legal Course, Microsoft 365, Paralegal
Location
Duration
: 12 months contract with possible extension

Job Description

Pay Range: $23/hr . The pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits:

  • Medical Insurance in compliance with the ACA.
  • 401(k).
  • Sick leave in compliance with applicable state, federal, and local laws.

Job Description:

  • Candidate provides timely, appropriate and professional responses to all public contact with the Commission.
  • Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward calls to appropriate Commission staff.
  • The Intake/Case Control staff serves as a professional staff member within the Commission and provides a front-line response to the public for questions and issues concerning the Commission.
  • This position requires a strong level of organization as well as interpersonal skills, integrity and sound judgment.
  • The candidate is privy to sensitive and highly confidential information and receives instructions for new and complex tasks.

Responsibilities:

  • Respond to online inquiries regarding the filing of complaints
  • Effectively interview potential Complainants
  • Analyze and summarize information received from online inquiries
  • Prepare investigative work case files for investigations
  • Send Notice of Complaints and interrogatories to relevant parties
  • Provides excellent customer service, via telephone and in person
  • Responsible for monthly reporting
  • Analyze and apply relevant laws to establish jurisdiction over cases for ICRL enforcement areas
  • May be responsible for drafting appropriate motions before the Commission, including, but not limited to administrative dismissals and default orders
  • Research databases for correct contact information for relevant parties and witnesses
  • Other duties as assigned

Preferred Experience:

  • Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
  • Ability to interpret, analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
  • Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
  • Interpersonal skills, especially when dealing with the public
  • Detail orientated work ethic
  • Strong organizational skills with the ability to manage various projects simultaneously
  • Working knowledge of computers and Microsoft Office Suite
  • Ability to type with speed and accuracy
  • General knowledge of functions of other departments and agencies and their relationships to the intake/case control division
  • Ability to communicate effectively and ability to establish cooperative work relationships.

Required Details

Experience
: 3 Years
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Anil Kumar
Phone
: 678-203-2570
Website
: https://suntechnologies.com

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