Pay Rate: $19/hr.

Featured Benefits:  

• Medical insurance in compliance with the ACA.
• 401(k).
• Sick leave in compliance with applicable state, federal, and local laws.

Job Responsibilities:

The Customer Service Representative is responsible for being the single point of contact for sales representatives, account managers and customers for a variety of customer related issues.   This includes providing information in response to requests, effectively resolving inquiries in a timely manner and working with sales, the Operation Center teams, and vendors to ensure customer retention and satisfaction.

• Anticipate internal and external customers’ needs whenever possible and respond quickly and accurately.
• Demonstrate flexibility in dealing with the personal and stylistic differences of internal and external customers
• Have good written, phone, and verbal skills
• Will be able to work on projects with a group or independently.
• Represent the company and its products in a courteous and professional manner.