Pay Range: $60/Hr – $68/Hr, the pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits:

• Medical Insurance in compliance with the ACA.
• 401(k).
• Sick leave in compliance with applicable state, federal, and local laws.

Responsibilities: Design & Implementation (60%) :

• Identify target users and help build hypotheses around user needs for projects
• Develop and lead research (generative and evaluative) for your team/products, including leading Continuous Discovery interviews with users and leading our end-user working groups
• In addition to research, collect other types of data to inform design decisions/solutions (e.g., surveys, analytics dashboards, accessibility reviews)
• Lead synthesis sessions with your team, following agile and lean methodologies
• Create artifacts to share out design research synthesis and decisions
• Analyze business and technical requirements
• Create user journeys and flows to capture current and future states of user pathways to influence planning of MVPs and prospective releases
• Develop wireframes, interactive prototypes, comps, specifications, and other design documents to communicate design ideas to project teams
• Partner with the Accessibility team to ensure designs are compliant
• Create and present concepts/deliverables to your working team and our stakeholders
• Conduct handoffs to developers through tools like Figma and Zeplin
• Contribute to the UX/UI of our foundational BigFuture design system, standards, patterns, and UI elements
• Work collaboratively with our Content, Design and Engineering Team (CoDE) to ensure brand and pattern alignment

Strategy & Communication (30%):

• Strong communicator who takes initiative in talking to users, presenting in research sessions, and effectively sharing findings with the team and stakeholders
• Collaborate with the team to promote communication and synchronicity in planning across design, product, and engineering
• Contribute to the overall design and UX strategy for our product designs, including feeding into and refining a design system to facilitate a unified experience across all our products
• Document and present UX/UI and design updates to stakeholders and users
• Collaborate and take direction from multiple stakeholders and disciplines to achieve an impactful experience
• Participate and be vocal in agile ceremonies to ensure design needs are met
• Nurture a culture of user empathy and deep curiosity that enables us to build simple, intuitive products for our customers
• Advocate for consistent design processes, methods, core systems, and patterns
• Facilitate whiteboarding sessions, workshops, and brainstorms

Project Management (10%):

• Self-manage workload and obtain necessary requirements and acceptance criteria needed to complete work
• Coordinate with UX Lead, product leads, design team, and engineers to ensure timely delivery of design artifacts
• Help foster an environment for collaboration by partnering with business and other creative units to align our visual design approach with project goals, and the College Board brand

About You :

• As a UX designer, you are independent in your support of a cross-functional team
• A portfolio of your work included in your application that shows examples of you experience leading design research initiatives
• A bachelor’s degree in a related field (computer science, interaction design, HCI, industrial design, information science, social sciences, graphic design, etc.) and/or equivalent years of work experience
• 5+ years of professional experience of relevant Design experience
• Documented experience in designing for large, content-rich websites and applications; proven solutions that met users’ needs; Experience designing enterprise products is a huge plus
• Extensive experience in information design and user scenarios
• Broad knowledge of digital interaction design patterns, Web site architecture, user interfaces, and navigation on various platforms (Web, mobile, tablet)
• Familiarity with user-centered research, such as usability testing, contextual inquiry, and field interviews
• Understanding the physical, cognitive, cultural, and social factors that affect design decisions
• Familiarity with front-end coding technologies and data modeling is a big plus
• Strong communicator with an ability to demonstrate both leadership and understanding with respect to project partners; Self-managing, but also used to working within a team
• Highly adaptable to new information, situations, or challenges and can work independently
• Like facing new challenges and thrive on opportunities to think creatively and come up with fresh approaches to tough business and operational problems
• Possess a ‘Product Design’ mindset, who owns the end-to-end design delivery: from strategy to comps