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Job Details

Job Title
: Technical Support Specialist
Required Skills
: Active Directory, Adobe, Encryption, Keyboard, LogMeIn, McAfee, MDF, Mice, monitors, MS Office 365, printers, Scanners, Troubleshoot, VPN
Location
Duration
: 9 Months contract with possible extension

Job Description

Pay Range: $26/hr . The pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits:
Medical Insurance in compliance with the ACA.
401(k).
Sick leave in compliance with applicable state, federal, and local laws.

Objectives:

  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
  • Handle business-critical IT tasks and system improvements
  • Enable faster and smarter business processes and employee productivity
  • Research and evaluate emerging technologies, hardware, and software
  • Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe.

Responsibilities:

  • Install, configure, and support workstation software, hardware, printers, and phones
  • Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
  • Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
  • Implement applications and software upgrades and troubleshoot any performance issues
  • Train employees in using software and hardware, and provide technical support when needed

Required skills:

  • Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
  • Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.
  • Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
  • History of working in an Active Directory domain environment
  • Proficient at software installs and troubleshooting
  • Some networking knowledge, along with the ability to troubleshoot network issues from the command line.

Required Details

Experience
: 3 Years
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Anil Kumar
Phone
: 678-203-2570
Website
: https://suntechnologies.com

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