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How could AI transform digital accessibility?


Gartner Survey Reveals 66% of Organizations Increased or Did Not Change AI Investments Since the Onset of COVID-19.

Artificial Intelligence (AI) is being used for digital accessibility to improve general user experiences and make the web more accessible for the differently-abled, but could it provide more to enhance accessibility experiences? Is it continuing to make huge advancements and things easier?  Is it refining automated accessibility testing tools? And if it does all these, what stops us from utilizing AI for tremendous success?

According to WHO, over 2 billion people live with a disability, and 20% live with severe functional difficulties. The statistics throw some more spotlights that with more people using content online, accessibility issues have generated new regulations and standards that include WCAG that aim to solve the problems of disabled people. But, with the increasing number of accessibility lawsuits, many enterprises have been sluggish to adopt an accessibility strategy. Subsequently, it is estimated that businesses without accessible websites lose $6.9 billion per year to competitors whose sites are made accessible.

Technology helps revolutionize the world into a better place with artificial intelligence accessibility. The Web provides the possibility of unusual access to data and communication for many people with disabilities. The accessibility hindrances to voice, audio, and visual media can be accessible easily through web technologies. The collected information provides more intuitive responses and helps those with hearing loss by auto-captioning with AI. Facial and image recognition can assist those with poor vision or total vision loss.

The rising demands of the online space come with huge expectations around accessibility. The current and future implications of these advancements are wide-reaching and essential. AI building blocks help develop complex, creative services that can enhance the life of the disabled and satisfy their requirements. Digital Accessibility ensures the appropriate communication of the IT systems with assistive technologies. Sun Technologies’ SWAUT framework allows you to leverage our years of experience on accessibility initiatives. It also provides you access to our deep and in-depth knowledge of the innovative tools, techniques, and methodologies that have been developed to reduce costs and increase efficiency.

Assistive Technologies

People with disabilities harness assistive technology along with core functionalities to access the digital systems.  Artificial intelligence brings enormous potential in helping people with vision, hearing, cognitive, speech, mobility, and learning impairment to experience a better quality of life. AI-powered assistive technologies have proven to bring eminent benefits for people with disabilities, particularly concerning human connection, everyday functions in the modern world, and employment. When inclusive design incorporates AI, it has the potential to improve assistive products through powerful features. For example, users with vision impairment can use screen magnifiers to augment their display, making it easier to manage input and output tasks while ensuring compliance with the ADA regulations.

AI-Powered Technologies

AI technologies significantly impact people with disabilities by pulling out access difficulties and improving users’ capabilities. The development and deployment around such technologies must deliberately abide the ethical considerations.

AI-powered technologies could help:

  • Overcome everyday interaction, and accessibility complexities
  • Allow disabled individuals to lead life independently
  • Minimize technology barriers that block people with disabilities when involved in digital activities 

By adopting a user-centered approach, artificial intelligence technologies use inclusive design to deliver solutions that meet the requirements of people with disabilities to improve accessibility. Also, AI technology makes their world more accessible and inclusive to them. Sun Technologies’ end-to-end Digital Accessibility services ensure that your web applications, mobile applications, software, business process, and digital documents are accessible to everyone. We help technology companies in validating and verifying their core products and applications. 

Using our vast industry experience, we built a user-centered framework (SWAUT) that incorporates test strategies and checklists to support accessibility at different stages of the software life cycle. We tailor solutions and frameworks that deliver open source accessibility validation libraries and automation frameworks for web and mobile applications.

visual impairment- Accessibility Testing

Some of the ways AI is changing the world of digital accessibility 

AI-powered technologies use digital inclusion solutions these days. There are several ways in which AI can already be used by businesses to improve digital accessibility. Using the latest technologies in deep learning, machine learning, and cloud technologies, start by finding your essential services and requirements as an enterprise.

AI traces its footprints in the following areas:

  • Adding alt text captions to images
  • Voice over tools
  • Improved automation
  • Using enough color contrast
  • Attaching descriptions to video files
  • Enabling options to turn off animation, which can affect people with seizure disabilities
  • Designing to support easy navigation
  • Improving the ability of developers, designers, content authors, and product owners to implement accessibility

Accessibility testing with AI has become a part of the typical testing lifecycle that ensures your digital assets are accessible to everyone. Sun Technologies’ human-driven approach can provide end-to-end accessibility testing services, led through a group of experts, that enables businesses to identify weaknesses within their digital experiences and solve issues quickly. Read more about the next big thing in web accessibility here.

Accessibility Test Automation with AI Implementation

  • Create an AI-empowered accessibility testing model with effective AI algorithms and train the model over a period of time for good accuracy in predictions
  • The developed model will test the accessibility with more intelligence
  • Build chat systems to help users realize how accessibility impacts their applications
  • Focus on accessibility compliance processes
  • Automate the flow of identified bugs from various tools and manual processes to generate accessibility reports in simple clicks
  • Assess accessibility conformance reports to gauge quality and accuracy

Business case for accessibility

Adopting digital accessibility is not only the proper thing to do, but it’s also vital. A business case is an essential tool for companies when planning for multiple initiatives. Companies that give importance to digital accessibility will be innovative and reach maximum audiences with positive brand messaging that meets emerging global legal needs. It is crucial to spot the most relevant accessibility benefits for a valid business case. A good business case also gives the cost and risk factors associated with the operations.

If your digital content isn’t completely accessible to everyone, you’re unintentionally prohibiting a larger audience. However, the accessible design delivers benefits that finally can help:

  • Reach a more extensive customer base 
  • Make it easier for everyone to use your site
  • Enable better access in the mobile environment
  • Improve SEO rankings
  • Drive innovation
  • Increase market share
  • Manage legal risk


Businesses that deliver AI-enabled digital accessibility experiences for all will reap various rewards. They can save money in development, produce loyalty among their customer base, and maximize their target audiences. That is why you should prioritize digital accessibility to boost your long-term profitability and ROI. Sun Technologies proactively add accessibility to the product development and design journey. We perform agile design reviews to identify problem areas before development. We continue to transform legacy applications and tools to more accessible design and functionality. Our accessibility team uses international standards, skilled staff, and state-of-the-art processes, technology, and tools to deliver the best possible testing value for our customers.

WCAG & ADA Compliance

Sun Technologies' strategies deliver full WCAG & ADA compliance from the first day by following all the accessibility standards.

Reduce All Legal Risks

We help mitigate risks and secure your website from accessibility-related lawsuits with our most robust automated solutions.

Improved Usability & UI/UX

Creating an accessible website or application showcases your commitment to inclusion. Our strategic solutions boost SEO, search rankings, conversions, and your bottom line

Sun Technologies makes accessibility simple

We help simplify web accessibility, compliance, and user experience for enterprises of all sizes.

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