All-In-One Scriptless Test Automation Solution!

Generic selectors
Exact matches only
Search in title
Search in content
Share on facebook
Share on twitter
Share on linkedin
Share on pinterest
Share on email

Job Details

Job Title
: Level 2 Desktop Technician
Required Skills
: Desktop Support, Lab Support, MAC OS, MS Windows, Office 365, OneDrive, Servicenow, Video Conferencing Systems
: 12 months contract with possible extension.

Job Description

Pay Rate: $36/hr – $38/hr, the pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits:
• Medical Insurance in compliance with the ACA
• 401(k)
• Sick leave in compliance with applicable state, federal, and local laws

Job Description:
• Solid Win7 and Win10 Understanding
• Service Now Ticketing System experience
• System Refresh experience
• VTC and O365 experience (Teams/OneDrive)
• Experience supporting hardware attached to lab instruments

• PC support providing service over the phone, through e-mail, chat, in person, or via remote control. Experience with Windows 10, Windows 7, Mac OS, Office 2010, Office 365, ServiceNow, BitLocker and McAfee encryption. Working in a fast paced, team environment.
• Responsible for diagnosing and resolving software and hardware incidents, tasks, and requests escalated through service management software, including but not limited to operating systems (Windows and Mac), mobile devices, printers, peripherals, and a range of software applications
• Responsible to ensure completion of all assigned work and proper communications with clients meeting service level agreements, customer satisfaction, and service demands
• Experience with Video Conferencing Systems, MacOS, iOS, Android OS, applications, networks, and hardware
• Comply with all company training, legal and ethical requirements.

Required Details

: Minimum 7 years of PC support providing service over the phone, through e-mail, chat, in person, or via remote
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Mir Kumail Abbas
: 678-403-0516

Apply for Job

India Job Inquiry / Request Form

US Job Inquiry / Request Form