Blockchain API Loyalty Program: Empowering a Restaurant Chain to Launch Group Discount

Case Study

Blockchain API Loyalty Program: Empowering a Restaurant Chain to Launch Group Discount

Overview

We built a Cross-Border Payment and Remittance Network that helped customers as well as merchants to get cash from international transactions instantaneously. Our private Blockchain has helped many restaurants launch – Group Loyalty Points and Payment Redemption. It makes it possible to provide nearly instant verification of credentials for quick and easy cash transfers.

Key features of the group discounts activation:

We helped the client launch cross-border customer loyalty program for a restaurant chain

As a part of the program, customers and corporates were able join a group-discounts offer plan

Merchants/Restaurants could also give away eGiftcards that can be redeemed by customers

eGiftcards’ receivers could redeem it over luncheon, dine out and breakfast outings 

Encourages customers to form groups centred around a sales-goal milestone.

Gamifies the whole experience and push the entire group towards achieving the sales milestone.

Launches a front-end that give the customer a collective experience of reaching the group target.

Enables sharing for the participants to promote the group deal to everyone in their network.

Empowers the participants to invite and enlarge their social circle of participant peers.

Makes sure every participant gets the deal once the milestone is completed.

Our Solution

  • Instant payments were enabled by APIs that connected to an international smart chain
  • It enables merchants to easily launch their own QR Codes to accept payments
  • All that the end-customers had to do was scan the QR code and begin their rewards journey
  • Provides easy tools that allows the merchant to create, sell & track your eGiftCards
  • Enables a quick and easy scan and redemption of the eGiftCards with a QR code
  • Allows sending and receiving money with competitive rates for merchants and customers
  • Enables customers to create QR codes of loyalty points to be redeemed at the POS
  • Empowers the merchant to launch exclusive app that can be used by customers to scan QR codes at stores

Challenges

  • Restaurants/Merchants wanted instant cash flow experiences
  • Customer wanted to have a real-time view of their engagement scores
  • Having real-time data on the group participants as a ledger folio was required
  • Customers wanted to send gift cards to family & friends with a few clicks
  • Merchants required a platform to launch new eGiftcards easily
  • Merchants and customers both needed a platform that allows to pay and receive cash

How we Helped

  • Blockchain Developers created data-syncs to enable reward point entry in customers’ ledgers
  • Blockchains were deployed to ensure quick customer points validation and cash-back settlements
  • These Blockchains enabled real-time, cross-border settlements for highly-engaged customers
  • We helped tokenize rewards for consumers and merchants to access the value in them
  • We built a system that helps the merchant set transaction milestones and milestones
  • For every customer ledger the system shows how and when they can redeem physical goods
  • The system provided real-time view of the engagement scorecards and the value they hold
  • Transaction fees was lowered by connecting to an instant settlement network of issuers
  • The Network of issuers formed a private Blockchain to which the Payment Wallet and QR scanning was connected
  • A Blockchain API enabled easy exchange of data across the private Blockchain to easily verify customer credentials and rewards eligibility
  • As per the currency settlement requirements, API auto-routes payment requests to a pre-defined set of issuers

The Impact

  • 300% uptick in new users from referrals in 45 days
  • eGiftcards referral launch enabled in 3 months
  • Integration with multiple third-party applications, websites, mobile applications, and POS solutions
  • API ability to handle 5,000+ concurrent API calls with response time under 1 second
  • Payment request in multiple currencies made possible by the private Blockchain

BFSI Case Studies: Discover the Top Applications of Contract AI in Banking and Insurance Companies

Discover the Key Benefits Unlocked by Global BFSI Leaders.

Contact Your Solutions Consultant!

Multi-Blockchain Network that Enables Instant Cross-Border Payments

Case Study

Multi-Blockchain Network that Enables Instant Cross-Border Payments

Overview

Traditional payment methods involve multiple intermediaries with each one taking a cut and adding its layer of time and complexity. These traditional mechanisms involve an issuer, a clearing house, an acquirer organization, a wallet, a merchant website and more of such nodes through which money would pass through in a Bi-directional manner.

It can take anywhere between 24 to 72 hours to process payments and it would also involve a charge of 3% or more as transaction fees. This is on account of currency transfer procedures which can stall the transfer of funds in transit. That is where our Blockchain API expertise steps in to show financial institutions and Banks how to reinvent their settlement mechanisms by creating a network of interconnected network of Fintech companies and Banks to moves money, manages foreign exchange, and mitigate fraud.

By creating Blockchain API that connects with multiple networks, our experts are making it easy to send and receive funds in real-time. Our innovative solution is enabling our Financial Services Client to help their customers mitigate the barriers of currency, time, and geography. By building a unique Instant Settlement Network, we are delivering financial value that can move more reliably and much faster at much lower costs anywhere in the world. We are facilitating these transactions while screening all the payments as per all the regulations.

Our Blockchain API integrations also make it very easy to access data on transactions, create or share smart contracts, update account balances, transact using Crypto currency, etc. In other cases, our Blochchain APIs also allow users to interact with Decentralized Financial Networks as well as traditional Banks in new and innovative ways. Using our expertise, you too can build a network that can connect to multiple Blockchain Data from one place – NFTs, tokens, Crypto, Wallets, NFT, GameFi, DeFi, and more.

Our Solution

  • Instant Cross-Border Payment App is built and deployed as a world-class Web3 Explorer Product using Blockchain APIs
  • We enabled it by building a multi-chain, interconnected network of banks, financial institutions, businesses, and consumers
  • The Global Interconnected Network was built by Converging APIs of Different Financial Organizations, Banks, and Fintech Products
  • Instant Settlements are helping customers and merchants connect to multiple financial networks at once
  • The solution involves the use of smart contracts that are deployed for automating payment and transfer value processes
  • It supports multiple currencies while eliminating fees charged by Banks and Intermediaries
  • Caters to overseas customers by supporting remittances in their local currency
  • Enables instant payment gateway using our expertise in building payment platforms that support multiple local currencies for international trade
  • Ensures flawless integrations with multiple Blockchains using our API marketplace and finance domain expertise

Challenges

  • End-users demand payments in a matter of seconds and not days or weeks
  • Cross-border payments can take days or even weeks to clear, and the fees can be exorbitant
  • Payments go through multiple banks/ intermediaries, each adding a new costs and complexities
  • Payment recipients wanted to easily receive cash, whether in dollars, euros, or any local currency
  • Foreign exchange fees are costly and it increases the time taken for funds to reach their destination
  • Building a network requires connecting multiple banks, intermediaries, and nodes
  • Developers need to have working knowledge and hands-on experience in deploying DeFi Blockchain

How we Helped

  • We deployed an expert team of Financial domain Blockchain API Developers
  • Expertise spans DeFi APIs, NFT APIs, Wallet APIs, Fungible Token APIs, Transaction Receipt APIs, and Transaction Pool
  • With our expertise, we build and deployed several Payment Acquiring APIs and Transaction Service APIs
  • We also deployed an Instant Settlement Network Messaging API for alerts and updates
  • Our developers are hands-on with Powerful Node Infrastructures, RESTFUL APIs, SOAP Protocols
  • Our Developers enabled multiple Web3 dApps features with our enterprise-grade APIs
  • These APIs helped to connect with multiple financial partners and DeFi networks
  • APIs were built to help users securely access their funds, swap funds, and perform instant cross-border transactions
  • The API provides faster transaction confirmations while ensuring security.
  • It is further allowing developers to launch specialized services for merchants
  • A new platform was built to use the payment gateway to activate eGiftcards

The Impact

  • 99%+ uptime to serve tens of thousands of transactions every minute
  • 2 Million+ API Requests handled flawlessly every week
  • 24/7 support provided by a dedicated Developer team
  • Trusted by multiple financial institutional partners and banks

BFSI Case Studies: Discover the Top Applications of Contract AI in Banking and Insurance Companies

Discover the Key Benefits Unlocked by Global BFSI Leaders.

Contact Your Solutions Consultant!

Demand Forecasting for Manufacturing with Real-Time Demand Visibility

Case Study

Demand Forecasting for Manufacturing with Real-Time Demand Visibility

Overview

For manufacturers, the ability to fulfill demand into the future is one of the top priorities for the operations managers. However, it still remains a challenge to see the future demand in a manner that aids the manufacturing process. Using Salesforce, manufacturers can only document or identify details of any specific order in the pipeline.

Ideally, manufacturers also need to see the material that goes into an order and the status of their procumbent to execute the order. A typical Salesforce-based system would not help look into the concerns of production demand. It would only consider the items included on a completed Sales Order, which does not give an accurate picture of the cycle time. An accurate view of the cycle time is, therefore, essential to predict the amount of time required for a process to produce one unit.

 

Our Solution

  • A cloud-driven self-service feature makes it very easy for employees to upload data remotely
  • Managers can see the gaps in the supply chain in advance to make timely adjustments
  • A unified view of the supply chain brings the ability to anticipate shifts in demand and adjust production and inventory levels accordingly
  • Material forecasting based on the demand helps identify potential supply disruptions or quality issues early
  • It helps managers to make alternative sourcing or contingency plans for sourcing of raw materials
  • A forecasting dashboard makes it easy to analyze lead times of raw materials and components ordered to fulfill the production demand
  • Forecasts on lead time variability and potential delays helps managers plan production schedules and buffer inventory levels
  • Forecasts on labor requirements can be made using historical data and project-based estimations fed into the system by managers
  • Based on past supplier experience and logistical experience managers can rate vendors
  • Easily create models to analyze this historical data and detect patterns that indicate future supply chain gaps
  • Feed real-time logistical tracking data into the system to monitor shipments and address any transportation-related gaps

Challenges

  • It was a challenge to determine how many labor hours would be required to fulfill each SKU in the demand pipeline
  • to The Standalone Salesforce dashboards are unable to provide forecasts at the account, product, or territory level
  • The decision-makers in the organization were unable to see data relevant to their objectives
  • Forecasts of parameters such as quotes, orders, account opportunities, contracts, etc., were not available
  • Legacy systems are unable to fetch external data into Salesforce to create comprehensive forecasts
  • Some SKUs have short lead times, making it crucial to have real-time or near-real-time demand forecasting
  • Existing systems were unable to flag unreliable suppliers or any other disruptions in the supply chain
  • Capturing data related to regulations, customs, and market conditions in different regions was not possible

How we Can Help

  • We can build and implement a Machine Learning Prediction Model based on historical data, supply chain data, and other 3rd party data
  • Build models to predict demand based on calculations on the lead times of the suppliers and logistics partners
  • Create different tables and tranches to store data for each SKU separately and capturing the entire production cycle
  • Integrate Machine Learning Models to use each SKU production-cycle data for building multiple forecasts
  • Capture data by monthly and weekly inventory demand by individual products, raw materials, suppliers, etc.

The Impact

  • Operations Managers can save 30 hours of production data entry tasks
  • Automated data processing saves 200 man-hours of effort in reporting
  • Data-grounded predictive analytics on inventory requirement into the future
  • Automated Inventory optimization helps prevent unnecessary overstocking
  • SKU-wise and location-wise pricing optimization can be done in a few clicks

BFSI Case Studies: Discover the Top Applications of Contract AI in Banking and Insurance Companies

Discover the Key Benefits Unlocked by Global BFSI Leaders.

Contact Your Solutions Consultant!

Automate Manual Trade Finance and Commercial Banking Processes

Case Study

Automate Manual Trade Finance and Commercial Banking Processes

Overview

When you think of international trade, it is mostly underpinned by transactions that takes place between importers and exporters of goods. The banking system plays a key role here as an arbitration channel that helps manage both the parties to conduct business within acceptable terms. It therefore involves international trade regulations, foreign exchange rates, and more.

This requires procedures such as opening an account and securing Letters of Credit (LOC) whereby the buyer’s bank provides the seller a guarantee to make the agreed payment on behalf of the buyer. The Bank therefore needs to assess Contract Documents, KYC Documents, Mortgage Documents, etc., to evaluate the creditworthiness liquidity/guarantee seekers. Timely evaluation of the risks can help the bank’s treasury management team to perform their tasks faster.

New-age Banks therefore need Contract AI assistants and digital worker bots to help their time-deficient Treasury Management teams. It will help them capture data accurately from multiple documents and input them accurately in tranches where they need to be. 

Our Solution

  • Build a ranking engine using Machine Learning to rank and analyze large volumes of trade transactions
  • Get a unified view of risks involving – Outstanding Advances, CLP Commitments, Collateral Availability, Unsecured Credits, etc.
  • Automate document processing, text analytics, and third-party data
  • Automate ingesting ID & income verification documents
  • Automate data extraction from unstructured texts like mortgage papers, bonds, security guarantees
  • Built a centralized interface can save 20 working days worth of man hours per month
  • Automate amortization of borrowing costs, amortization schedules
  • Automate the posting of treasury accounting data entry
  • Automate review of +100000 transactions every month via ML models
  • Cover regional and country-specific compliance requirements

Challenges

  • Missing or incorrectly prepared documents pose risk for both buyers and sellers
  • Manual data extraction and validation can cause shipment delays and ultimately delayed payments
  • Manual Treasury Management may require 20+ accountants a day, per month to extract data manually.
  • More team members are required to process Bank Guarantees and Letters of Credits for multiple fund categories (can go up to 25 for large banks)
  • Treasury calculations such as accruals on debt, derivatives, and fees, and amortization can be erroneous
  • The manual process can require producing of over 5,000 lines of GL journals per month

How we Can Helped

  • Integrates a document parser solution within the Bank’s workflows
  • Creates a pulling trigger to fetch parsed data from new documents
  • Triggers automation to start a workflow anytime a new document is parsed e.g., a collateral bond
  • Triggers automation of all processes which are expecting data from e.g., a PDF document
  • Fetches parsed data from and adds new rows in Google Sheets or in any System used by employees
  • Enables automation to fetch documents from a shared DropBox or a Google Drive
  • Automates selecting parsing rules to process the document and search for the required information

The Impact

  • Gain a 500% Increase in Contract Scanning Speed
  • Enable accurate data capture with 95%+ Straight-Through Processing (STP)
  • Ensure the Treasury Team does not have to look at risk assessment documents 95 out of 100 times

BFSI Case Studies: Discover the Top Applications of Contract AI in Banking and Insurance Companies

Discover the Key Benefits Unlocked by Global BFSI Leaders.

Contact Your Solutions Consultant!

New Application Interface to Automate Letter of Credit (LOC) Issuing Processes

Case Study

New Application Interface to Automate Letter of Credit (LOC) Issuing Processes

Overview

A large financial institution from the US wanted to streamline the process of issuing Letter of Credits (LOCs) to its member banks. These banks were its partners who were depending on its support for liquidity, asset/liability management, and housing, community, and economic development activities. An L/C acts as a promise made by the Bank on behalf of the member to make payments to a third-party beneficiary in the event of a default of performance.  

The daily tasks for the Bank’s employees involved generating several reports: Daily Reports, General Ledger Reconcilement Reports, Daily Transaction Journal Repot, Amortization of Fees, Commitment listing Report, Commitment Summary Report, etc. The older legacy platform made it difficult for the Bank’s employees to perform reconciliations at the end of the day by matching the member bank’s commitment request details, tracing the changes, and finally tallying it with the commitment. The commitment amount mentioned in the LOC is issued after multiple credit check processes. 

The legacy application interface was build using PowerBuilder and migration to Java brought the flexibility required to add new automation capabilities. The migration makes it easy for the bank to make rapid changes in its framework while supporting an open, flexible platform development environment. Using Sun Technologies’ automated migration tools, our Solution Architects completed the project in rapid sprints to successfully launch the new application. It has helped convert all PowerBuilder app functionalities to a Java-supported modern web architecture and interface. 

Our Solution

  • The newly deployed interface allows batch processing for issuing multiple LOCs in one click 
  • The process of notifying the customer closer to the data of renewal has been automated 
  • Digital Bots are helping the Bank’s auditors fetch the required information easily 
  • Auditors can now generate daily and monthly commitment summaries with a simple click 
  • Users can view Renewed Commitments, Commitments to be Renewed and Changes to Renewal Amount, Amortization Fees, etc. 
  • Approval dashboards give administrators the ability to get Pending/Approved/Rejected/Failed commitments in one-click 
  • Approvers get a single dashboard view of all the information needed: Commitment Type, Original Balance, and Status 
  • Auditors can easily view Outstanding Advances, Collateral Availability, Financial Guarantees, Interest Rate Swaps, and Unsecured Credits 
  • The new application streamlines complex processes involving generation of reports such as Transaction Enquiry Report, Transaction Journey Report, Transaction Journal Reports, Financial Guarantee Reports
  • Automation helps to automatically re-calculate fees based on modifications made to the contract
  • The system automatically calculates the credit rate and maturity date
  • Easy Credit Assessment and Analysis feature gives a single pane view of – Collateral, Outstanding Advances, Unsecured Credit, Guarantees, and more.

Challenges

  • Errors in data inputs of credit rates, maturity dates, renewal fees, and related changes.
  • Errors caused by frequent screen changes and switching to new folders in a clunky User Interface
  • Audit reports required double-checks before a Letter of Credit is issued.
  • Auditors had to look through multiple folders to get the required information.
  • Processing large volumes of Letter of Credit (LOC) request documents and collateral pledges caused delays
  • Processing large volumes of Commitment Linkage Changes required more resources
  • Amending large amounts of Commitment Linkage Details required more manual time and effort
  • Error-prone processes to in linking multiple LOCs with Member bank deposits 
  • Monitoring/Adjusting multiple Letter of Credit requests from a Member Bank was a tedious task

How we Helped

  • Our solution architects helped retire the legacy interface used by the Bank’s employee 
  • Smooth transition was made to a new application portal for all PowerBuilder functionalities 
  • Enhanced the security and auditing functionality aligned with user roles and permissions 
  • Manual processes involving queries and generating reports were automated using a RPA Bot 

The Impact

  • 80% faster turnarounds in issuing LOCs
  • 95% tasks related to data retrieval and calculations are automated
  • 75% savings in Auditor’s time spent on manual data collation from multiple systems

BFSI Case Studies: Discover the Top Applications of Contract AI in Banking and Insurance Companies

Discover the Key Benefits Unlocked by Global BFSI Leaders.

Contact Your Solutions Consultant!

Automate Pricing Computation and Optimization for SKUs with AI for Inventory Scenario Planning

Use Case

Automate Pricing Computation and Optimization for SKUs with AI for Inventory Scenario Planning

Overview

A typical challenge faced by most retail manufacturers is often due to information being captured differently by their field service management software, ERP, and CRM. Due to an absence of cohesion between different systems, most Retail and FMCG manufacturing companies can’t identify clients, respond to changes in the demand, or address customer trends on time.

Sun Technologies’ solution architects are partners to some of the largest retailers in the US for solving this problem. Our experts are able to show retailers how a mixed bag of technology can be made more cohesive using workflow automation to distinguish between – active customer interest, customer demand, online buyers, and payers.

Our award-winning RPA solution is helping top Fortune 500 companies to accelerate the following:

Financial Planning

Resource Allocation

Expense Control

Performance Evaluation

Decision Making

Goal Alignment

Cash Flow Management

Contingency Planning

Demand Planning

Inventory Management

Production Scheduling

Resource Allocation

Sales and Marketing Strategies

Budgeting and Financial Planning

New Product Launch

Campaign plans

Replace or automate human touch with robotic bots and software at significantly lower costs. Join us for a quick-sprint workshop that will leave you inspired with real RPA use cases that will – Reduce turnaround times by 80%, improve productivity using the same resources by 200%, reduce spending on IT resource and licensing by 50%.

Our Solution

  • The new system is much more efficient and easier to develop and maintain. The on-boarding process for new clients is also now much easier and faster.
  • Our initial diagnosis can reveal opportunities in automating spreadsheet inputs that can result in incorrect invoicing, inaccurate inventory reporting, discrepancies in deal pricing, and wrong shipping details.
  • A rigorous order management system can be easily set-up for non-technical users using automated, multi-level interventions and workflow routing
  • Cascading workflows were created to ensure that data entered once need not require manual input in another system, once again
  • Implemented one source of the truth to view all historical data related to sales, supply-chain, customer segments, and more
  • Placed predictive algorithms for analysing the impact of price change, discounts, and stocks in transit or in production
  • Implement algorithms to enable effective assortment planning and tailoring inventories to meet the demand of specific customer segments
  • Enable end-to-end visibility by combining all ERP, CRM, and data spread over different tools you can significantly reduce lead-times

Challenges

  • Product portfolio restructuring is done by combining multiple spreadsheets manually
  • Poor master data management was causing mistakes in demand planning
  • Retail operations either faced excessive inventory or had to deal with stockouts
  • Inability to take timely decisions for pricing change or to ensure sufficient stocks
  • Orders valued in millions are placed on hold monthly due to manual order management
  • Losses due to manual process for refactoring stock availability after order cancellations

How we can help

  • By deploying AI-driven models, you can identify optimal product offers for category or SKU bundle
  • Automate the analysis of data such as past sales, customer demographics, and competitor offerings
  • We can help you to established a governance framework that will help devise forecasting strategies based on your profit objectives and thresholds
  • Upgrade to microservices and leverage the cloud. This will bring all critical data and visibility in one place
  • Create forecasting and data views that are easy to maintain while handling large data volumes
  • Because the demand calculation flow consists of particular ‘steps’, our experts can separate existing logic and created a microservice for each one
  • Connect and integrate data that’s spread in systems such as – AWS, SAP, Oracle, Tally, Outlook, G-Suite, Sharepoint, and more
  • Data from files will be divided into chunks that are sent and processed using user validations as required by the business
  • We will also develop an internal balancer that ensures messages are processed using logic and database as required

Download Complete Forecasting, Budgeting, and Demand Planning Checklist for FMCG
and Retail Leaders

The top choice of Fortune 500 Finance and Operations leaders.

Contact Your Solutions Consultant!

Automate Demand Forecasting and Planning in FMCG and Retail

Use Case

Automate Demand Forecasting and Planning in FMCG and Retail

Enable savings in millions with predictive order fulfillment forecasting and real-time sales visibility

By using demand forecasting automation, you can become 400% faster speeds in predicting demand for particular products or services. This generally entails looking at specific data sets that characterize inventory status and sales to estimate all future needs. 

Forecasting automation can also help maximize profits by speeding-up the cycle-time for predicting inventory of high-demand products and preventing the depletion of high-demand product stocks. 

Using Sun Technologies’ award-winning workflow automation solutions, you can implement an end-to-end automated, demand forecasting process. The solution can be easily integrated into any aspect of your operations – email, ERP, CRM, Databases, etc. to provide prediction for all SKUs with impeccable accuracy. 

Our award-winning RPA solution is helping top Fortune 500 companies to accelerate the following:

Order Management

Warehouse Management

Distribution Management

Retail Planning

Microsoft Dynamics Integration

Sage Integration

NetSuite Integration

Quickbooks Integration

Multi-entity Accounting

Project Accounting

Production Scheduling

Resource Allocation

Sales and Marketing Forecasting

Budgeting and Financial Planning

New Product Launch

Campaign plans

Replace or automate human touch with robotic bots and software at significantly lower costs. Join us for a quick-sprint workshop that will leave you inspired with real RPA use cases that will – Reduce turnaround times by 80%, improve productivity using the same resources by 200%, reduce spending on IT resource and licensing by 50%.

Our Solution

  • Automate Data Collation: Engineer an automated data pipeline to collect and cleanse the data 
  • Machine Learning: Use machine learning techniques to predict the demand for specific product SKUs 
  • Data Integration: Gather data from various sources, including customer usage patterns, historical sales, market trends, and competitor information 
  • Advanced Analytics: Implement advanced analytics techniques like time series forecasting and predictive modelling to capture demand patterns accurately 
  • Segmentation: Categorize customers based on usage, demographics, and preferences to create more accurate forecasts
  • Collaboration: Collaborate with marketing and sales teams to gather insights on upcoming promotions, offers, and campaigns that may impact demand
  • External Factors: Consider external factors like economic indicators, competitor moves, and technological advancements that influence demand

Challenges

  • High volume of historical data from sales and inventories for each SKU and distribution channel 
  • Disparate systems with different aggregation logic that add to the complexity of predicting demand 
  • Predicting demand for new products/models that do not have any history in the market 
  • Allocating better inventory of models to optimize overall cost structure 
  • Forecasting demand for products at the SKU level 
  • Predicting future trends for every model at the SKU level 
  • Find a way to cull appropriate data from relevant data sets 
  • Not having a consistent method of identifying devices across systems

Our experts will create a roadmap for demand forecasting automation based on:

  • Current state of affairs and future plans
  • Analyzing system limitations vs. Order Management process automation needs
  • Identifying the best UI/UX for Data input, data visualization, and demand forecasting dashboards that also connects with users’ spreadsheet-driven processes

How we will automate demand forecasting processes

  • We use our expertise of legacy systems to recommend the most cost-optimized way for realizing automation
  • We use our expert diagnosis to quickly gain an understanding of your multiple SKU, Styles, Stores, and more
  • We analyze the manual dependencies in your process to get the required information for inventory forecasting

Download Complete Forecasting, Budgeting, and Demand Planning Checklist for FMCG
and Retail Leaders

The top choice of Fortune 500 Finance and Operations leaders.

Contact Your Solutions Consultant!

Automate Budgeting and Forecasting in FMCG and Retail

Use Case

Automate Budgeting and Forecasting in FMCG and Retail

Overview

We specialize in automating Demand Forecasting and CAPEX/ OPEX Planning for diverse industries. Our solution architects are building automation layers that pull data from e-mails, POS, CRM, CDP, ERP, warehouses, documents, files, folders, and any device – to create automated forecasting & planning workflows.

Without proper financial models and technology in place, it is hard for business leaders to keep a track of overhead and business costs. Sun Technologies’ workflow automation layering and data connectors represent the fastest way to gain valuable insight into how its business activities impact the bottom line.

Our award-winning RPA solution is helping top Fortune 500 companies to accelerate the following:

Financial Planning

Resource Allocation

Expense Control

Performance Evaluation

Decision Making

Goal Alignment

Cash Flow Management

Contingency Planning

Demand Planning

Inventory Management

Production Scheduling

Resource Allocation

Sales and Marketing Strategies

Budgeting and Financial Planning

New Product Launch

Campaign plans

Replace or automate human touch with robotic bots and software at significantly lower costs. Join us for a quick-sprint workshop that will leave you inspired with real RPA use cases that will – Reduce turnaround times by 80%, improve productivity using the same resources by 200%, reduce spending on IT resource and licensing by 50%.

Our Solution

  • Automate enterprise-wide data consolidation made possible by ETL (extract, transform, load) process integration
  • Enable collaboration between the finance team and the operations team
  • Complete training and hand-holding assistance for all budget owners using the forecasting template
  • Implement a monthly rolling forecasting system to replace a static budgeting process
  • Enable scenario modelling by ensuring timely sales, costs, and revenue inputs from different business lines
  • Get dedicate experts to ensure all non-technical users learn to do their part I the automation workflow action triggers and next steps
  • Consolidate the entire transaction database covering millions of transactions, pricing values, locations, SKUs, and business lines
  • Get an innovative layer that consolidates transaction-level details from multiple models into a whole new analytical representation

Challenges

  • Considerable overhead costs and no visibility to allocate the cost out to each business line
  • Manual dependency to input data from different teams – Finance, Operations, Supply Chain, Procurement, Sales, Marketing, Customer Service, etc.
  • Manual tracking of the entire budgeting lifecycle from scratch
  • Manual pulling of data from disparate systems and databases
  • Manual routing of spreadsheet to other team members for validation
  • Multiple spreadsheet versions and inability to collaborate
  • Inability to do accurate forecast scenario modelling
  • Manual mapping of data sets to run comprehensive reports
  • Manual currency conversions and lack of ownership
  • Cost of employing resources to import, export, and input such data

Our experts will help uncover key forecasting and budgeting processing opportunities based on:

  • Current state of affairs and the IT landscape
  • Understanding of how many different tools and apps different users navigate to get any required information
  • How many exchange of hands takes place and how many manual dependencies are there for any type of forecast
  • System limitations/ Accounting process improvements required
  • Current Budgeting/Forecasting Process
  • Understanding current reporting tools and how it is used for manual spreadsheet and email, and/or chat driven reporting and report sharing
  • Financial Operations Pain Points and Difficulties with the use of spreadsheets

Our forecasting automation implementation approach

  • We use our expertise of legacy systems to recommend the most cost-optimized way for realizing automation
  • We use our expert diagnosis to quickly gain an understanding of your multiple business lines, budget owners, and the different tools used to collect data
  • We analyze the manual dependencies in your process to get the required information for cash-flow forecasting

Download Complete Forecasting, Budgeting, and Demand Planning Checklist for FMCG
and Retail Leaders

The top choice of Fortune 500 Finance and Operations leaders.

Contact Your Solutions Consultant!

Intelligent documentation software for a hands-free and automated Contract Lifecycle Management

Use Case

Intelligent documentation software for a hands-free and automated Contract Lifecycle Management

Key objectives you can fulfill

Eliminate financial loss:

Prevent revenue leakage – overpayments, dispute resolution, and support costs.

Eliminate off-contract spend:

Get more visibility to effectively manage spend and avoid spend leakage

Improve Compliance:

Reduce risk exposure, improve governance, comply with agreed terms

Faster contract cycles:

Close contracts faster, remove bottlenecks and inefficiencies

Improve customer experience:

Meet all contract SLAs to meet customer expectations

 

Example of Intelligent Document Automation in action

Our Solution

  • Effective supplier governance
  • Streamlined supplier performance monitoring
  • Set-up timely supplier reporting
  • Centralized contracts in a structured format to enable quick computation, validation, comparison, and analytics.
  • Automated obligations management, SL management, invoice auditing, and value tracking against contracted business case.
  • Enabled effective management of supplier risks and issues on a single platform
  • Enhanced compliance through automated compliance tracking

Challenges

  • Compliance Management
  • Obligation Management
  • Risk Management
  • Performance Management
  • Relationship management
  • Essential reviews/approvals skipped for speed
  • Long approval cycles lead to delays
  • Tedious manual tasks result in errors and higher risks
  • Resubmissions for contract amendments often missed
  • Missing or incorrect customer, invoice data
  • Missing invoices or incorrect recipients
  • Poorly constructed invoices, invalid schema/format
  • Lack of visibility and tracking for internal teams

Impact you can on-board

  • 44% reduction in manual supplier governance efforts
  • 42% reduction in person days spent on manual contract management
  • 42% reduction in person days spent on manual Performance Management
  • 49% reduction in person days spent on manual Financial Management
  • 44% reduction in person days spent on manual Relationship Management

How we can help

  • Integrate the entire IT environment with the intelligent documentation program
  • Enable auto extraction, auto-intake, and auto-population of all the required information.
  • Integrate document automation workflow designer with different data sources including emails, ERP, CRM, CDP tools, files, folders, and shared storages
  • Enable the automation workflow to auto-generate parts of required content and data
  • Enable auto-generation to create POs, invoices, contract renewals, quotations, and more
  • Set up event-triggers, routing, and cascading workflows that mirror the documentation process
  • Create buttons in and collaboration tool, e.g. slack for a timely review and approvals
  • Create data map for data extraction from a tool e.g. Salesforce leading into an event trigger
  • Create audit tables to keep track of when and to whom any information is sent
  • Also track the progress or lifecycle of a contract and set up reminders for renewals, quality checks, etc.

Take a look at these high-priority workflows that are fit for document automation.

The top choice of Fortune 500 Finance and Operations leaders.

Contact Your Solutions Consultant!

Reimagining UI/UX for a large bank to modernize advance transfer processing and transactions

Case Study

Reimagining UI/UX for a large bank to modernize advance transfer processing and transactions

Overview

A large US-based community bank wanted to reimagine user experience offered to their network member banks and community lenders. Sun Technologies helped build an online platform that enables authorized users from member banks to remotely and securely obtain account balances and perform business transactions (Advances, Wire Transfers and Book Wires).

While the bank wanted to modernize online banking experience for the end-users using the latest technologies such as Representational State Transfer (REST) Application Programming Interface, their legacy backend was built on Service Oriented Architecture Protocol (SOAP).  and the other with traditional frameworks. After examining the time taken by the techniques to render the web page to the user, and the availability and scalability of the software, we will understand the need for the new technologies in the banking and financial sectors.

The time taken by the legacy framework to render the web page to the user was a challenge that made the migration necessary. Modernizing, upgrading, and supporting the legacy applications is an extremely time-consuming, expensive, and risk-prone process. Sun Technologies helped the bank to connect the banks legacy data and framework with a modern UI/UX.

Our developers helped the client introduce new-age digital experiences that allowed the bank’s network of lender financial institutions to make advances to their local community of loan seekers. Faster transaction time required changing the operating model and migrating from an older tech stack to a new one. To fulfill this objective, Sun Technologies implemented – Angular (Frontend), Springboot (Backend/server side), Hibernate (ORM layer), Security (LDAP authentication).

Our Solution

  • Architected an intelligent frontend design strategy and migration roadmap
  • The new Frontend is more “human readable”, better performing, easier to debug, and easier to consume
  • The roadmap was used to connect the legacy data/framework with a modern UI/UX
  • Used REST APIs to enable silent login capabilities and assign user roles
  • The newly deployed connector layer offers different representations of the legacy resources including JSON, HTML, or similar
  • Implemented a modern navigation for the end-users, taking them on a pre-determined routing journey
  • This pre-determined user-action based journey is modernized with quick re-direction to the respective webpages and login pages
  • The new navigation which is mapped to the users needs, takes them to the respective reporting dashboards
  • The new mapped navigation is designed to help end-users access certain widgets on the re-directed pages
  • These widgets are integrated to hep the end-users perform financial calculations and analysis
  • The new modern front end has helped the bank to enhance their web-based internet banking portal
  • It has improved user experience and brought various functionalities such as transactions, wires, and advances, under a single dashboard
  • The customized portal is easy to use and provides intuitive navigation for user queries
  • Newly enabled functionalities help in automated report delivery to end customers

Challenges

  • Slow and clunky dashboards, navigation, and log-in process for advance tranters
  • Inability of the legacy system to provide modern, intuitive features
  • Slow response time and clunky dashboards that look archaic
  • Frustration among end users as they are expecting better services
  • Legacy UI/UX impacted navigation and effected speed of information retrieval
  • Converting the legacy framework into a new modernized front-end
  • Integration with multiple third-party apps was essential for many widget-driven self-service features
  • The implementation team had to ensure business continuity while migration to the new tech stack is on-going

Impact

  • Seamless migration with zero-disruption and 100% business continuity
  • Launched alternate channel for accessing information and reports
  • Reduced steps and processing time of online transaction requests
  • Real-time postings for all reporting functions
  • 6X increase in transaction processing volumes since launch
  • 2X increase in new customers on-boarded by the bank
  • 400% surge in online customer traffic
  • Increase in revenues with new cross-selling opportunities

How we helped

  • We started the journey by spotlighting the need for operating model changes.
  • Next, we communicated with the organization’s core teams and prioritized the strategic actions.
  • Further, our experts built a digital roadmap that is secure and scalable in line with the digital strategy with reduced risk of non-compliance.
  • The team managed access control and permissions as per a new set of protocols as required by the bank
  • Our team re designed the entire portal and connect the legacy framework and data to the revamped new portfolio.
  • Finally, we helped them enhance their digital services, leading to exponential growth in core services revenue.
  • We also helped them address their digital priorities to enable growth in disconnected markets.

Contact Your Solutions Consultant!